Privacy and personal data policy: applicable to users of this hotel business when making a reservation

Data Controller (us) – the hospitality business that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your reservation / to ask us your questions. They will also appear on our invoice that we will send you.

User: you, who completed the reservation form or any other documentation related to it.

Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, the user and / or respond to the questions / requests you raised. These contact details that you provide, either your email address or your telephone number, may be used to contact you for possible necessary communications before, during and after the date of your reservation.

Legal base:

– Whether it is the need to perform our contract with you, user / the need to take measures at your request before entering into a contract.

– Or the consent of you, the user, by checking the acceptance box of the Terms and Conditions of which this Privacy and Personal Data Policy is an integral part.

Duration: We will store the data provided by you, the user, for the time necessary to manage the reservation you made, as well as the accommodation services you requested. Once the management is finished, your data will be kept for six (6) months. If you agree to receive marketing and/or commercial information, your data will be stored until you revoke your consent.

Processor: we hired Bookerclub, to carry out the booking engine of our business. Bookerclub acts under our authority and we have signed a contract for the provision of its services.

Different user data: When you, the user, provide us with personal data belonging to a data subject other than yours, you are responsible for such acts, as well as obtaining the respective consent of said data subjects for the provision of their data.

Data transfer: We will not transfer personal data to a third country outside of the EEA (European Economic Area).

Rights of data subjects: Data subjects can exercise their rights of access, rectification, cancellation and opposition by sending an email or through the postal service to the contact details on our reservation website and on our invoices.

Supervisory authority: if an interested party considers their rights affected, they can also resort to the competent supervisory authority of the Member State in question. More information in: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en